Revenue Operations Manager

Job Summary

A company is looking for a Revenue Operations Manager, Customer Operations.

Key Responsibilities

• Define and own operational frameworks for efficient revenue delivery across brand customer offerings
• Build and maintain reporting systems to track campaign health and operational performance
• Design and improve workflows to enhance customer operations and define operational standards

Required Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS or professional services environment
• Proven ability to design and implement cross-functional processes that drive business outcomes
• Strong command of Salesforce or similar customer management platforms
• Experience with capacity planning, forecasting, or resource modeling
• Understanding of services delivery or agency operations; experience in the marketing industry is a plus