Revenue Operations Manager

Job Summary

A company is looking for a Revenue Operations Manager, Customer Operations.

Key Responsibilities

• Define and manage operational frameworks to ensure efficient delivery of sold revenue across brand customer offerings
• Own metrics for campaign health and operational performance, providing insights for staffing and investment decisions
• Design and improve workflows for customer operations, identifying and resolving inefficiencies

Required Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS or professional services environment
• Proven ability to implement cross-functional processes that yield measurable outcomes
• Strong command of Salesforce or similar customer management platforms
• Experience with capacity planning and forecasting related to operational capacity
• Analytical mindset with the ability to translate data into actionable insights