Revenue Operations Manager

Job Summary

Driving strategic initiatives, the remote Revenue Operations Manager will optimize the end-to-end revenue lifecycle by aligning sales, marketing, product, and customer success functions while managing revenue forecasting and retention strategies.

Key responsibilities:

• Own the revenue forecasting process and develop models to predict performance across renewal and expansion motions
• Lead the Retention Council to identify at-risk accounts and improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)
• Drive the annual GTM planning process, including territory design, quota setting, and capacity modeling

Required qualifications:

• Expert-level knowledge of Salesforce and data enrichment tools like ZoomInfo and Clay
• Proven experience with AI tools to drive efficiency in Revenue Operations functions
• Strong analytical skills with the ability to analyze data trends and identify actionable insights
• Experience collaborating with marketing and sales teams to translate data into effective sales strategies
• Methodical approach to identifying and resolving data inconsistencies