RevOps Systems Administrator

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, May 09, 2024
This job expires in: 13 days

Job Summary

A company is looking for a RevOps Systems Administrator in Atlanta, GA or Remote (US).

Key Responsibilities:
  • Identify and implement process improvements in the customer experience domain
  • Administrate and configure Zendesk to meet organizational needs
  • Manage, design, configure, test, deploy, and support Customer Experience Applications
Required Qualifications:
  • 3+ years of Zendesk or similar administration experience
  • Certified Zendesk Support Administrator Expert
  • 3+ years of experience configuring and managing a phone IVR, such as Five9
  • Knowledge of Salesforce products, specifically Service Cloud and Sales Cloud
  • Experience in SaaS and a high-velocity, transactional business model

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