Rhode Island Licensed Pharmacy Tech

Job Summary

A company is looking for a Call Center Pharmacy Tech (REMOTE).

Key Responsibilities

• Handle incoming calls from members, providers, and other stakeholders
• Provide professional phone assistance through a criteria-based prior authorization process
• Maintain complete, timely, and accurate documentation of all prior authorization approvals and denials

Required Qualifications

• Minimum of 1 year experience as a pharmacy technician coordinating activities in an administrative support role
• Minimum 1 year of experience in a high-volume call center or customer service environment, preferably in healthcare or social services
• Advanced computer skills, including word processing and spreadsheet utilization
• High School Diploma or GED
• Attendance is mandatory for the first 90 days