Risk Business Process Manager

Job Summary

A company is looking for a Risk Business Process Program Manager.

Key Responsibilities

• Partner with cross-functional stakeholders to scope and execute large projects aimed at improving operational efficiencies
• Act as a steward for support processes, ensuring proposals meet desired outcomes and optimize key metrics
• Drive support-centric projects focused on process improvement and maintain support resource governance

Required Qualifications

• 8+ years of experience in business process analysis, strategy and operations, consulting, and/or program management
• Experience in customer-facing roles such as customer support or consulting
• Program management experience managing end-to-end execution of transformative projects
• Experience managing stakeholders in senior leadership
• Critical thinking and data-analysis skills with experience navigating large data sets