Risk Investigator

Job Summary

A company is looking for a Risk Investigator I.

Key Responsibilities

• Monitor and analyze daily merchant batch/transaction activity to detect irregular patterns and mitigate loss
• Investigate high-risk/suspicious transaction activity with merchants, issuing banks, and cardholders
• Communicate with merchants and agents to verify transaction activity and provide education on fraud prevention best practices

Required Qualifications

• Degree in Business or a related field, or relevant experience in lieu of a degree
• Minimum of one year of experience in a risk/fraud-related role, preferably in payment processing
• Ability to calculate potential losses and articulate findings to management and merchants
• Basic knowledge of various card brand rules and regulations
• Experience with industry-standard systems/processes and common software required in a Payment Processing environment