Risk Program Delivery Specialist

Job Summary

To enhance operational performance in Provider Programs, the full-time Risk Program Delivery Specialist will implement and improve program processes, analyze data for business recommendations, and oversee documentation and compliance in a remote environment.

Key responsibilities:

• Collects and analyzes data to recommend improvements in business practices and customer experience
• Leads business process improvement initiatives, ensuring accurate documentation and cross-functional collaboration
• Supports financial management activities, including program administration and claims management

Required qualifications:

• 5+ years of experience in program delivery, operations, or business process improvement
• 2+ years of experience analyzing operational data for process and efficiency improvements
• Experience documenting and standardizing business processes across teams
• Proficiency in Microsoft Office tools for reporting and stakeholder communication
• Experience with departmental finance activities such as budgeting and forecasting