RMA Technical Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Sat, Mar 28, 2026

This job expires in: 16 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an RMA Technical Specialist to drive and improve the RMA process for emerging technologies.

Key Responsibilities

GPU/CPU troubleshooting and fault validation
Interaction with hardware vendors and scheduling on-site support for hardware replacement
Creation of trouble reports in vendor portals and validating software and firmware versions

Qualifications

Previous RMA experience
Experience with Nvidia and AMD GPUs
Microcloud experience
Data center operations experience

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