RN Telephonic Case Manager

Job Summary

To support the health and recovery of injured workers, the full-time RN Telephonic Case Manager will perform clinical assessments, coordinate medical services, and advocate for effective treatment in a remote work environment.

Key responsibilities

• Conduct initial and ongoing clinical assessments via telephone to evaluate the injured worker's needs and treatment progress
• Build relationships and communicate effectively with claims examiners, clients, and medical providers to facilitate care
• Identify barriers to recovery and negotiate treatment plans while adhering to quality standards and promoting cost-effective solutions

Required qualifications

• Current unrestricted RN license in a state or territory of the United States
• Bachelor's degree in nursing (BSN) from an accredited college or university or equivalent work experience preferred
• Certification in case management, rehabilitation nursing, or a related specialty is highly preferred
• Experience in managing complex medical conditions and treatment planning
• Ability to handle multiple priorities and work-related stress effectively