Roadside Assistance Call Center Representative

Job Summary

A company is looking for a Call Center Representative - Roadside Assistance.

Key Responsibilities

• Field incoming calls from members requiring emergency roadside assistance
• Document member distress details promptly and accurately while ensuring their immediate safety
• Collaborate with the team to ensure smooth operation of Emergency Roadside Service

Required Qualifications and Education

• Prior customer service experience; call center experience preferred
• Ability to thrive in a high-volume call environment
• Advanced computer and multi-tasking skills
• Comprehensive understanding of maps, GPS systems, and traffic safety rules
• High School diploma, GED, or equivalent