Roadside Event Specialist

Job Summary

Handling day-to-day operations for major events, the full-time Roadside Event Specialist will manage high-value repair approvals, ensure timely communication with customers and service providers, and maintain accurate billing processes in a remote work environment.

Key responsibilities

• Oversee operational needs for major events, ensuring high levels of service and compliance with customer protocols
• Manage repair approvals, invoicing, and customer communications promptly and accurately
• Collaborate with supervisors and team members to resolve issues and maintain a positive image for the organization

Required qualifications

• High School Diploma or GED Certificate required
• Minimum one year of experience in a role as New Call/Follow Up Dispatcher II
• Proficiency in Microsoft Office Suite and strong computer skills
• Flexibility with schedule and ability to manage multiple projects under high urgency
• Strong communication skills, both oral and written