ROC Customer Service Agent

Job Summary

A company is looking for a ROC Customer Service Agent to provide top-notch customer support remotely.

Key Responsibilities:

• Answer incoming client calls, take messages, and ensure accuracy of information
• Schedule patient appointments as requested
• Dispatch calls to appropriate medical practices following protocol

Required Qualifications:

• High school diploma or equivalent
• Ability to multitask and work independently or with a team
• Proficiency in spelling medical terminology correctly
• Typing speed of 35-40 wpm
• Availability to work a flexible schedule including weekends and holidays