ROI Account Manager

Job Summary

A company is looking for an ROI Account Manager - Remote.

Key Responsibilities

• Act as the main contact for assigned accounts, ensuring effective communication and collaboration
• Review and verify medical record requests for compliance with regulations and accuracy
• Provide exceptional customer service while managing high call volumes and maintaining production goals

Required Qualifications

• High School Diploma or GED required
• Ability to conduct and interpret HIPAA and Privacy Guidelines
• Proven dependability and attendance
• Solid organizational skills, including multitasking and time management
• Confidentiality and discretion are required