ROI Medical Records Specialist

Job Summary

To support efficient healthcare information management, the full-time ROI Medical Records Specialist will process release of information requests, ensuring accuracy and compliance with HIPAA regulations while providing excellent customer service in a remote setting.

Key responsibilities:

• Completes release of information requests by retrieving and transmitting medical records accurately and timely
• Validates requests and authorizations, performing quality checks to ensure confidentiality and compliance
• Maintains equipment and a clean work area while providing proactive customer service and addressing client concerns

Required qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or similar setting preferred
• Strong computer software experience, with a general working knowledge of Microsoft Word and Excel
• Ability to type 50 words per minute
• Proven customer satisfaction skills and excellent organizational abilities