ROI Medical Records Specialist

Job Summary

To ensure timely and accurate processing of medical information requests, the full-time remote ROI Medical Records Specialist will manage the release of information, safeguard patient privacy, and provide exceptional customer service.

Key responsibilities:

• Completes release of information requests by retrieving and scanning medical records according to established procedures
• Validates requests and authorizations while performing quality checks to ensure accuracy and compliance with HIPAA regulations
• Maintains a clean and orderly work area, ensuring proper storage of records and adherence to client policies

Required qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or similar setting preferred
• Strong computer software experience, including proficiency in Microsoft Word and Excel
• Ability to type 50 wpm and use office equipment such as fax, copier, and scanning machines
• Proven customer satisfaction skills and ability to multi-task effectively