ROI Medical Records Specialist

Job Summary

To ensure timely and accurate processing of medical information requests, the full-time remote ROI Medical Records Specialist will manage the release of information, safeguard patient privacy, and provide excellent customer service.

Key responsibilities

• Completes release of information requests by retrieving and scanning medical records, ensuring compliance with established procedures and HIPAA regulations
• Validates requests and authorizations for the release of medical information while performing quality checks to maintain accuracy and confidentiality
• Provides exceptional customer service by addressing inquiries and proactively identifying client concerns

Required qualifications

• High School Diploma (GED) required
• A minimum of 2 years of experience in a medical records department or similar setting preferred
• Strong computer skills with proficiency in Microsoft Word and Excel
• Ability to type 50 words per minute
• Proven customer satisfaction skills and the ability to multi-task effectively