ROI Support Specialist

Job Summary

A company is looking for a ROI Support Specialist - Remote.

Key Responsibilities

• Assist Release of Information Specialists in resolving issues related to medical records requests
• Ensure compliance with HIPAA and other regulations for releasing medical records
• Perform data entry and quality control measures for medical records requests fulfillment

Required Qualifications

• Minimum of 6 months experience in Quality Control, Credit & Collections, or Customer Service
• Familiarity with electronic record workflow systems such as BactesInMotion and Microsoft Office
• High level of reliability and professionalism
• Ability to work independently in a fast-paced environment
• Current HIPAA certification is required