ROI Support Specialist
Job Summary
Providing essential support to Release of Information Specialists, the full-time ROI Support Specialist will assist in resolving issues related to fulfilling medical records requests while ensuring compliance with HIPAA regulations in a remote work environment.
Key responsibilities:
- Assist in resolving issues related to the fulfillment of medical records requests
- Ensure compliance with HIPAA and other regulations for the release of medical records
- Perform data entry and quality control measures for medical records requests
Required qualifications:
- Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections, or Customer Service
- Proficiency in using electronic record workflow systems such as BactesInMotion and Microsoft Office Suite
- Ability to work in a fast-paced, production-oriented environment
- High level of reliability and professionalism
- Current and yearly HIPAA certification
Complete Job Description
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