RV Customer Service Representative

Job Summary

Assisting customers with inquiries and enrollment, the full-time RV Operations Customer Service Representative will provide support remotely by advising on program benefits, directing calls to appropriate departments, and handling technical assistance requests.

Key responsibilities

• Advising customers about the benefits of programs and assisting with requests for covered benefits and enrollment
• Directing customers to the appropriate department for further assistance
• Handling technical assistance calls and supporting enrollment or renewals

Required qualifications

• Proficiency with Microsoft Office Suite and industry-standard web applications
• Knowledge of RVs and roadside assistance
• Ability to maintain a high level of confidentiality