SaaS Account Manager

Job is Expired
Location: Remote
Compensation: Base+commission
Reviewed: Tue, Apr 08, 2025

Job Summary

A company is looking for a SaaS Account Manager to ensure customer success and drive platform adoption.

Key Responsibilities:
  • Drive customer adoption and retention through data analysis and proactive engagement
  • Identify upsell and cross-sell opportunities to enhance revenue while managing a sales quota
  • Collaborate with cross-functional teams to communicate customer needs and improve service delivery
Qualifications:
  • 2+ years in a SaaS account management, customer support, or customer success role
  • Experience with WMS Systems or Warehousing
  • Proven track record in customer retention and growth
  • Bachelor's Degree in Logistics, Business, Engineering, Communications, Philosophy, or a related field
  • Ability to manage multiple customer accounts effectively

COMPLETE JOB DESCRIPTION

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