SaaS Delivery Manager

Job Summary

A company is looking for a Sr. Manager SaaS Delivery.

Key Responsibilities

• Oversee project teams to ensure successful execution and delivery of SaaS solutions
• Develop and maintain strong client relationships, serving as the primary contact for escalations
• Implement best practices and monitor project performance, budgets, and KPIs

Required Qualifications

• 10+ years of experience in SaaS delivery management, including leadership roles
• Proven track record of managing large-scale SaaS projects and teams
• Strong understanding of SaaS technologies and project management methodologies
• Bachelor's degree in Information Technology, Business, or related field (Master's preferred)
• Experience with ServiceNow or similar enterprise service management platforms