SaaS Implementation Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Jun 02, 2025

Job Summary

A company is looking for a SaaS Implementation Specialist.

Key Responsibilities
  • Onboard new CRM customers and oversee technical support operations
  • Provide expert assistance on domain issues, web development troubleshooting, and CMS challenges
  • Monitor performance metrics and collaborate on process improvements to enhance technical support services
Required Qualifications
  • 3-5 years of experience in technical support management, web development, or related roles
  • Experience with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
  • Bachelor's degree in Marketing, Information Technology, or a related field is preferred
  • Strong technical background and ability to troubleshoot various issues
  • Experience with data analytics and reporting tools is a plus

COMPLETE JOB DESCRIPTION

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