SaaS Renewal Representative

Job Summary

A company is looking for a SaaS Renewal Representative to support customer retention and subscription revenue growth.

Key Responsibilities

• Manage a portfolio of subscription renewals, driving on-time renewals and expansion
• Proactively engage customers to present renewal and multi-year subscription options
• Identify and close upsell and cross-sell opportunities as part of the renewal process

Required Qualifications

• 4-6 years of experience in renewals, inside sales, or a related customer-facing sales role
• Experience using Salesforce CRM and sales enablement tools
• Familiarity with subscription-based sales motions, forecasting, and pipeline management
• Ability to operate effectively in a cross-functional, team-oriented environment
• Exposure to sales methodologies such as MEDDPICC and Command of the Message (preferred)