Safety Support Specialist

Job Summary

A company is looking for a Trust and Advisory Contractor.

Key Responsibilities

• Manage a high volume of reactive tickets related to user reviews and sensitive content
• Review and improve workflows for sign-up abuse tooling and report handling
• Interface with partners and customers to resolve issues while maintaining professionalism

Required Qualifications

• 3+ years of experience in user or content review within a Trust & Safety team or equivalent
• Ability to handle highly sensitive matters with discretion
• Experience working asynchronously in a fully remote environment
• Availability to work within an on-call rota
• Experience with Salesforce, Notion, Twilio, and/or Sift is a bonus