Sage Intacct Support Specialist

Job Summary

A company is looking for a Sage Intacct Customer Support Senior Associate.

Key Responsibilities

• Review, assign, and manage customer support tickets, providing timely responses
• Diagnose and troubleshoot issues, testing solutions in demonstration environments
• Escalate unresolved issues to management or external support as necessary

Required Qualifications

• Bachelor's degree in business administration, accounting, MIS, or equivalent experience
• Three or more years of experience in accounting or finance, preferably with ERP systems or technical support
• Strong leadership, project management, and organizational skills
• Proficiency in Microsoft Suite
• Eligibility to work in the U.S. without sponsorship