Sage Intacct Support Specialist

Job Summary

A company is looking for a Sage Intacct Customer Support Associate.

Key Responsibilities

• Review, assign, and manage customer support tickets, ensuring prompt responses
• Test solutions in demonstration environments and communicate potential resolutions to customers
• Escalate unresolved issues to internal management or Sage Intacct's support team

Required Qualifications

• Bachelor's degree in business administration, accounting, MIS, or equivalent experience
• One (1)+ years of experience in accounting or finance, preferably with ERP systems or software support
• Strong leadership, project management, and organizational skills
• Proficiency in Microsoft Suite
• Eligibility to work in the U.S. without sponsorship