SailPoint Support Engineer

Job Summary

Seeking a SailPoint Support Engineer for a remote, full-time role, responsible for providing technical support, configuration, administration, and maintenance of SailPoint-based Identity, Credential, and Access Management solutions in a federal environment.

Key responsibilities:

• Administer, configure, and support the SailPoint platform, focusing on identity lifecycle management and access certifications
• Troubleshoot and resolve ICAM-related incidents and service requests, ensuring adherence to established SLAs
• Integrate SailPoint with enterprise applications and maintain compliance with federal security standards

Required qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience
• 3+ years of hands-on experience with SailPoint IdentityIQ or SailPoint Identity Security Cloud
• Active Secret Clearance is required
• Relevant SailPoint certification(s) such as SailPoint Certified IdentityIQ Engineer or SailPoint Certified Administrator
• Experience integrating SailPoint with Active Directory and enterprise applications using REST APIs or SCIM