SailPoint Support Engineer
Job Summary
Supporting government clients remotely, the full-time SailPoint Support Engineer will provide technical support, configuration, administration, and maintenance of SailPoint-based Identity, Credential, and Access Management solutions while ensuring compliance with federal security standards.
Key responsibilities
- Administer, configure, and support the SailPoint platform, including identity lifecycle management and access certifications
- Troubleshoot and resolve ICAM-related incidents and service requests in adherence to established SLAs
- Integrate SailPoint with enterprise applications and maintain system health by proactively identifying potential issues
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent work experience
- 3+ years of hands-on experience with SailPoint IdentityIQ or SailPoint Identity Security Cloud
- Active Secret Clearance required
- Relevant SailPoint certification(s) required
- Experience integrating SailPoint with Active Directory and enterprise applications via APIs
Complete Job Description
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