SailPoint Support Lead
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jun 25, 2024
Job Summary
A company is looking for a SailPoint Support Technical Lead.
Key Responsibilities:
- Resolving L2 and L3 tickets routed to the Support team and providing timely solutions to end-users
- Monitoring and analyzing logs for errors, debugging, and troubleshooting issues related to SailPoint IdentityIQ/IAM tools
- Performing Root Cause Analysis for major incidents and ensuring all IAM services are up and running
Qualifications:
- Experience in resolving tickets and providing solutions in a support role
- Proficiency in monitoring and analyzing logs for debugging purposes
- Knowledge of SailPoint IdentityIQ/IAM tools and Root Cause Analysis
- Experience in deploying applications into IAM platforms
- Ability to analyze and fix SailPoint vulnerabilities periodically
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Job is Expired
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