Sales Account Development Manager

Job Summary

Managing renewals and customer relationships, the full-time Sales Account Development Manager will work remotely to help accounting and legal professionals maximize their learning opportunities while identifying growth prospects within existing accounts.

Key responsibilities

• Own renewal conversations and manage outreach to former customers to re-establish relationships and achieve retention goals
• Identify growth opportunities within existing accounts and prospect new customers for educational solutions
• Maintain accurate customer records and pipeline visibility within Salesforce CRM while collaborating with cross-functional teams

Required qualifications

• Bachelor's degree preferred or equivalent sales experience
• 1-3 years of experience in inside sales, account management, customer success, or business development
• Experience with managing renewals and customer retention is a plus
• Familiarity with Salesforce or another CRM platform
• Strong organizational skills and ability to manage multiple customer conversations simultaneously