Sales Account Manager

Job Summary

To support a Fintech client, the part-time contract Sales Account Manager will manage the renewal process, proactively engage customers, and identify upsell/cross-sell opportunities while working in a hybrid environment.

Key responsibilities

• Own the renewal process from early outreach through contract close
• Proactively engage customers throughout the renewal lifecycle to ensure timely renewals
• Identify upsell/cross-sell opportunities by understanding customer needs and leading commercial discussions

Required qualifications

• Experience in account management, renewals, customer success, retention, or sales
• Strong customer communication and stakeholder management skills
• Comfort with negotiation and handling objections
• Ability to work independently while collaborating with internal teams
• Willingness to undergo approximately 4 weeks of training