Sales and CRM Business Analyst

Job Summary

A company is looking for a Sales & CRM Business Analyst to support internal sales, marketing, and billing teams by translating stakeholder visions into actionable features.

Key Responsibilities

• Assess existing business processes and recommend technical solutions
• Facilitate requirements gathering and functional design sessions with stakeholders
• Document detailed functional design specifications and lead Scrum team refinement sessions

Required Qualifications

• Bachelor's degree in Computer Science or related field preferred; high school diploma or GED required
• 2+ years of IT experience in business analysis and functional design
• Experience leading business process improvements and preparing product demonstrations
• Proven ability to facilitate cross-functional workshops
• Strong experience with Agile software development methodologies and Microsoft Dynamics 365 preferred