Sales and Marketing Operations Director

Job Summary

To enhance revenue and team efficiency, the full-time Sales and Marketing Operations Director will lead strategy, processes, technology, and analytics for the sales and marketing departments, ensuring collaboration across teams and optimizing workflows, with a hybrid work option available for local candidates and the potential for full remote work.

Key Responsibilities

• Oversee the implementation and daily operation of CRM systems, providing training and support to team members
• Develop and standardize sales and marketing processes to improve efficiency and predictability, identifying bottlenecks and recommending solutions
• Analyze data to create actionable insights and develop KPIs, partnering with leadership on sales planning initiatives

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field; advanced degree preferred
• 5+ years of experience in sales & marketing operations or CRM management, preferably in market research or life sciences
• 3+ years of experience managing a team and working with executive stakeholders
• Proficiency in HubSpot and analytics tools such as PowerBI or Tableau
• Strong understanding of data analysis, forecasting, and sales reporting methodologies