Sales Assistant - Group Benefits

Job Summary

A company is looking for a Sales Assistant - National Accounts - Group Benefits.

Key Responsibilities:

• Handle inquiries from customers via calls, emails, chats, and faxes while demonstrating product knowledge
• Resolve complex questions and escalate issues as necessary
• Initiate and manage projects, ensuring effective communication and documentation

Required Qualifications:

• High School Diploma or GED required
• 0-2 years of customer service or data entry experience preferred
• Advanced knowledge of product and insurance regulations
• Proficiency in office software, including word processors and spreadsheets
• Ability to manage multiple tasks and prioritize workflow effectively