Sales Development Representative

Job Summary

A company is looking for a Sales Development Representative in Costa Rica.

Key Responsibilities

• Qualify inbound leads and manage outbound outreach for smooth handoffs to Sales Directors and Account Executives
• Ensure effective use of CRM and sales tools to track lead progression and troubleshoot operational issues
• Monitor key sales metrics, assist with reporting, and provide insights on pipeline health for data-driven decision-making

Required Qualifications

• 1+ years of experience in sales development, sales operations, or a customer-facing role
• Strong analytical mindset with the ability to identify trends or inefficiencies in sales operations
• Familiarity with sales performance metrics, pipeline management, and reporting
• Experience with analytics, BI tools (e.g., Tableau, Looker), SQL, or sales automation tools is preferred
• Experience in a high-growth or fast-paced sales environment is advantageous