Sales Development Representative

Job Summary

Seeking a high-energy, full-time Sales Development Representative to create pipeline and support licensing renewals in Microsoft Commercial, GCC, and GCC High environments by proactively setting qualified appointments for Sellers and identifying renewal opportunities.

Key responsibilities

• Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
• Follow up on cold, warm, and Marketing-sourced leads while identifying renewal timing, risks, and expansion signals
• Maintain accurate CRM data to support pipeline visibility and provide actionable feedback to Marketing

Required qualifications

• Customer service experience with a strong focus on excellence
• Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
• Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
• Reliable, organized, and known for follow-through
• CRM experience is a plus