Sales Development Representative

Job Summary

Responsible for initiating contact with prospects and customers, the full-time Sales Development Representative will engage in outbound lead generation and inbound lead qualification to drive sales of assigned product and service categories in a fully remote setting.

Key responsibilities

• Generate outbound leads and qualify inbound leads from various sources, including website inquiries and campaigns
• Assess customer needs and connect them with appropriate sales resources to facilitate closing opportunities
• Maximize sales to existing customers through cross-selling and up-selling strategies

Required qualifications

• Experience in a related business field or equivalent combination of education and experience, preferably in customer service or sales
• Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
• Demonstrated ability to achieve measurable goals and results through influence and collaboration
• Understanding of financial and business dynamics relevant to sales processes
• Familiarity with CRM tools, preferably Salesforce, and knowledge of PPE product offerings is a plus