Sales Development Representative

Job Summary

Engaging with potential clients, the full-time Sales Development Representative will qualify leads through outbound calls and manage customer interactions remotely, ensuring a smooth transition to Academic Advisors for consultations.

Key responsibilities

• Make outbound calls and respond to inquiries to qualify leads for the sales process, accurately managing data in Salesforce
• Conduct structured discovery conversations to understand student goals and schedule meetings with Academic Advisors
• Engage in outreach activities, including presentations at school talks and seminars, while maintaining positive customer relationships

Required qualifications

• 1-3 years of experience in customer service, sales, or client-facing roles
• Comfort with structured outbound phone interactions and a professional demeanor
• Basic digital proficiency and familiarity with CRM tools
• Strong spoken and written English communication skills
• Exposure to the international education or admissions landscape is advantageous