Sales Director

Job Summary

Leading a team of Sales Managers, the full-time Director of Sales will drive new business growth and customer retention strategies while overseeing account management operations based in Puerto Rico.

Key responsibilities

• Lead and coach Sales Managers to achieve new business acquisition and customer retention goals across various market segments
• Oversee the sales cycle for net-new customer acquisition, ensuring performance targets are met by Account Executives and Senior Account Executives
• Develop strategies to protect recurring revenue and identify expansion opportunities within existing accounts

Required qualifications

• 10+ years of progressive B2B sales experience with a focus on sales leadership
• Proven track record of achieving multi-million-dollar revenue targets and improving performance in complex sales environments
• Experience developing customer retention and account expansion strategies
• Strong analytical skills with the ability to connect customer acquisition metrics to revenue performance
• Deep experience using CRM platforms, preferably Salesforce, for managing sales operations