Sales Director
Job Summary
Driving aggressive logo acquisition and strategic account expansion, the full-time remote Sales Director will support the growth of the Downdetector enterprise business across North America by leveraging consultative enterprise selling expertise and building high-level relationships with stakeholders.
Key Responsibilities
- Execute sales strategies to expand into markets in Finance & Banking, Tech, SaaS & Cloud, and Retail & Platforms
- Build high-level relationships with stakeholders in Customer Experience (CX), Care, Digital Operations, Observability, and Site Reliability Engineering (SRE)
- Implement "Land, Expand & Grow" initiatives to maximize revenue from existing enterprise accounts
Required Qualifications
- Bachelor Degree or Equivalent Working Experience
- 10+ years in a similar Sales or Business Executive role
- Proven track record in enterprise SaaS sales, specifically driving results in the NORAM market
- Experience selling into Observability, CX, Digital Ops, or SRE teams within Finance, Tech, or Retail verticals
- Ability to navigate complex consulting partnerships to drive enterprise-wide adoption
Complete Job Description
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