Sales Enablement Specialist

Job Summary

A company is looking for a Sales Enablement - Expansion professional to build and execute strategies for customer success and expansion initiatives.

Key Responsibilities

• Design and implement global customer success and expansion enablement strategies
• Create and deliver enablement programs for customer success managers (CSMs) and account executives (AEs)
• Measure and improve the effectiveness of enablement initiatives to drive adoption and reduce churn

Required Qualifications

• 4-7+ years of experience in customer success, sales enablement, or solutions consulting in a SaaS environment
• At least 2 years in a customer-facing role with experience in driving adoption, retention, and expansion
• Technical fluency with the ability to navigate API documentation and discuss technical implementations
• Proven experience in building enablement programs from scratch in fast-paced settings
• Strong understanding of B2B SaaS customer lifecycle and retention metrics