Sales Engineer

Job Summary

A company is looking for a Sales Engineer to assist in pre-sales activities and provide technical expertise to prospects and existing customers.

Key Responsibilities

• Lead discovery sessions to identify customer pain points and desired outcomes
• Build and present product demos showcasing AI solutions and features
• Partner with Sales, Product, and Engineering teams to refine requirements and influence product roadmaps

Required Qualifications

• 3+ years of experience as a Sales Engineer or similar role in a B2B software environment
• Strong understanding of customer service and experience tools, including CRMs and AI
• Knowledge of webhooks, REST APIs, and integration patterns
• Experience with programming/scripting languages such as Python or JavaScript is preferred
• Business expertise in customer experience trends and best practices