Sales Engineer, Healthcare IT

Job Summary

Owning the pilot process for the Ambient AI platform, the full-time Sales Engineer, Healthcare IT will scope technical requirements, build EHR integrations, and collaborate with Account Executives to ensure successful implementations in a remote setting.

Key responsibilities

• Lead technical scoping calls for pilots, capturing essential information to facilitate the deal
• Establish EHR integrations through browser automation, DOM injection, and API paths, ensuring functionality
• Manage pilot communications and triage in-pilot requests to maintain project health and status updates

Required qualifications

• 3-7 years of experience in sales engineering, solutions engineering, implementation, or healthcare IT
• Hands-on experience with at least one ambulatory EHR system (e.g., athenahealth, eClinicalWorks)
• Proficiency in reading and debugging integrations, including REST APIs and JSON schemas
• Understanding of clinical documentation, specialty workflows, and relevant security compliance (e.g., HIPAA, SOC 2)
• Strong organizational skills to manage multiple pilots and keep records updated in Salesforce