Sales Engineer (Pre-Sales)

Job Summary

A company is looking for a Sales Engineer (Pre-Sales) to empower developers and agents in ensuring application performance and reliability.

Key Responsibilities

• Become an expert on the company's products and the Monitoring space, addressing customer problems
• Assist prospects with the technical evaluation of the product, overseeing the process from demo to implementation
• Collaborate with customers and internal teams to improve technical documentation and support processes

Required Qualifications

• 3-5 years of experience in a Solutions Engineering role, preferably in a dev-tools SaaS environment
• Strong technical skills, with the ability to read, write, and debug code (Javascript/Node.js preferred)
• Experience using AI tools to enhance customer-facing work
• Self-motivated and autonomous in a remote-first work environment
• Located in the US (ET or CT time zones)