Sales Executive - ITSM Solutions

Job Summary

Owning the sales cycle for Service Collection and Jira Service Management (JSM), the full-time remote Sales Executive - ITSM Solutions will drive sales and adoption of service automation solutions across strategic accounts while collaborating with internal teams to generate pipeline and ensure customer success.

Key responsibilities

• Serve as Subject Matter Expert in IT Service Management (ITSM) and Enterprise Service Management (ESM) for internal teams and customers
• Collaborate with Core Account Executives to manage account relationships while owning the JSM-specific sales cycle
• Generate pipeline and close deals in target accounts, focusing on high-value opportunities and transitioning customers from Data Center to Cloud

Required qualifications

• Proven experience in IT Service Management (ITSM) sales or related field
• Strong understanding of service automation solutions and cloud transition strategies
• Experience collaborating with cross-functional teams to drive sales initiatives
• Ability to manage complex sales cycles and high-value opportunities effectively
• Track record of generating sales pipeline and achieving sales targets