Sales Manager

Job Summary

Handling customer inquiries and lead requests for group sales, the full-time FLEX Sales Manager will align customer preferences with brand needs, actively up-sell business opportunities, and ensure timely turnover of booked business while working in a hybrid environment.

Key responsibilities

• Manage customer inquiries and group lead requests, ensuring alignment with brand and property needs
• Up-sell business opportunities and verify that booked business meets hotel parameters for quality service delivery
• Build and maintain relationships with internal partners and customers to enhance loyalty and encourage future bookings

Required qualifications

• High school diploma or GED with 2+ years of experience in sales, marketing, guest services, or related fields, or a 2-year degree with 1+ years of experience
• Experience selling group business, preferably at a Marriott property or sales office
• Knowledge of Marriott property operations, including food and beverage
• Understanding of the group sales process and effective closing techniques
• Team-based selling experience