Sales Manager - SMB

Job Summary

Leading a team of Inside Sales Representatives, the full-time Sales Manager - SMB will drive outbound sales efforts to promote Yelp's advertising solutions to small businesses, operating remotely while residing in the East or Midwest regions of the U.S.

Key responsibilities

• Lead, coach, and support a team of 10-15 Account Executives in high-volume outbound cold calling
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed revenue targets
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results

Required qualifications

• 1+ years of experience managing inside sales teams in a high-volume, outbound sales environment
• Proven success in selling digital products to SMBs and familiarity with Salesforce CRM
• Strong coaching and mentoring skills with a commitment to developing team members
• Data-driven mindset with the ability to analyze performance metrics for actionable improvements
• Bachelor's degree or 3+ years of customer-facing experience with a HS Diploma or GED