Sales Manager - SMB

Job Summary

Leading a team of 10-15 Inside Sales Representatives, the full-time remote Sales Manager - SMB will drive high-volume outbound cold calling efforts to sell Yelp's advertising solutions to small local businesses while coaching and developing the team to exceed sales goals.

Key responsibilities

• Lead, coach, and support a team in a high-volume outbound cold calling environment
• Drive daily outbound activity and ensure team members meet or exceed KPIs
• Analyze team performance metrics and implement strategies to improve conversion rates

Required qualifications

• 1+ years of experience managing inside sales teams in a high-volume outbound sales environment
• Experience selling digital products to SMBs and using Salesforce CRM
• Strong coaching and mentoring skills with a focus on team development
• Data-driven mindset with the ability to analyze performance metrics
• Bachelor's degree or 3+ years of customer-facing experience with a HS Diploma or GED