Sales Manager - SMB Outbound

Job Summary

Leading a team of Inside Sales Representatives, the full-time Sales Manager - SMB Outbound will drive high-volume outbound sales efforts, coaching team members to exceed performance goals while working remotely from the East or Midwest regions of the United States.

Key responsibilities

• Lead and coach a team of 10-15 Account Executives in outbound cold calling to sell Yelp's advertising solutions
• Analyze performance metrics and implement strategies to improve conversion rates and achieve monthly revenue targets
• Facilitate team meetings, training sessions, and performance check-ins to foster a collaborative and high-performance culture

Required qualifications

• 1+ years of experience managing inside sales teams in a high-volume outbound sales environment
• Proficient in selling digital products to SMBs and experienced with Salesforce CRM
• Strong coaching and mentoring skills with a commitment to team development
• Data-driven mindset with the ability to analyze and improve performance metrics
• Bachelor's degree or 3+ years of customer-facing experience with a HS Diploma or GED